Orders & Shipping

Quick Facts

  • COVID-19: We continue to offer complimentary shipping on all orders, but due to the current unprecedented situation, please expect longer shipping times than usual. Update from June 1 onwards: Shipping times are returning to normal as indicated in the payment process, but until everything works fine this warning will not be removed.

  • Orders may take 24 to 36 hours to process, once your order has been processed you will receive an email confirming your order has shipped. It can take up to seven days in high-demand seasons.

  • Shipping & Timing begin when you receive the shipping confirmation email.

  • To track your order, visit our Track Your Order section or shipping confirmation email.


Shipping Fees & Timing

STANDARD (affected by COVID-19 - up to 15 business days on top of the standard shipping delivery times)

Fee: Complimentary for all orders

Shipping Delivery: 25-30 business days from the time you receive a shipping confirmation email 

Exceptions: 

  • If the order is placed on Friday or over the weekend, the earliest it will ship is Monday.
  • Additional validation may be required for all orders and can delay delivery.
  • We love our troops, but VIRAGO does not send to military offices (APO, FPO, DPO).

EXPRESS (currently not available due to COVID-19)

Fee: $15 for all orders under $300 | Complimentary for orders $300 and above

Shipping Delivery: 2-5 business days from the time you receive a shipping confirmation email

Exceptions: 

  • If the order is placed on Friday or over the weekend, the earliest it will ship is Monday.
  • Some zip codes are not available for this service.
  • Additional validation may be required for all orders and can delay delivery.
  • We love our troops, but VIRAGO does not send to military offices (APO, FPO, DPO).